Customer Care for Element Vape
Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received an error coming from your local shipping service and would like to end your order, 1st check your e-mail and/or spam filtration system to ensure you clicked on the correct delivery address and/or URL. Once this has been done, if you are continue to thinking about continuing, simply reply to the e-mail with the information on your request and you should greatly appreciate any assistance you may possibly offer. For technical issues, you may possibly need to make contact with customer care via their particular phone number: (Toll Free). Alternatively, if an individual have any some other questions, you could send us an email and all of us will do our utmost in order to assist you.
Your package will arrive at your door within 7 to ten functioning days. Take note that will shipping times might vary from a single courier company to another. Therefore, it is, always preferable to buy with a reputable company. To help ensure your package deal arrives safely, we always advise of which you sign your own parcel’s “Thanks Regarding Sending” section mainly because it arrives. Your nearby delivery services usually are required to obviously display this personal confirmation on just about all sent items, including Element Vape items.
As soon as your parcel has arrived at your entrance, you need to collect that as soon because possible. This will be normally done by simply completing a self-addressed, stamped envelope together with your return tackle and tracking amount. Upon arrival, keep your unit is completely charged and well prepared to begin using it immediately. Tend not to wait around for your Element Vape product to be able to warm up; this cannot be stressed sufficient, particularly in the case associated with rechargeable batteries.
As defined within the above paragraph, when shipping to be able to UK residents, shipping and delivery is going to be facilitated by among our countrywide network of courier companies, such since DPD, FED EX or UPS : but please permit for additional costs to be used into consideration whenever placing your buy. Vape Customers located within just the Republic of eire are not authorized to buy online. Inside most cases, consumers located within the Republic of Ireland will be not able to purchase the item with the use of credit playing cards or debit cards. We all are currently experiencing some issues with credit card scams in European countries as well as in certain cases, payments made applying these methods may be declined or perhaps reversed. In addition, all deliveries to be able to EU customers might be susceptible to taxes and import duties.
When shipping internationally, you should note that persuits procedures are incredibly time-consuming and usually require the assistance of an independent customs broker. In the case of an brought in product, delivery occasions will be reliant on your courier’s international delivery service and transit times may greatly surpass our internal delivery estimates. Should you be unsure of expected flow times, please contact us immediately. Worldwide orders will usually arrive within 3 to 5 business days right after payment has recently been received.
For all those questions concerning this matter, please note that all questions should be aimed towards our company headquarters. Should an individual need for making changes or inquire concerning our services within general, you may do so at anytime during enterprise hours, Monday through Friday, except Saturday, Wednesday, and Thurs. Should you have got any other questions, you can either contact our consumer service team or one of the sales representatives on the main office. In case you prefer to place your order on-line, you are welcome to visit internet site and follow the particular simple instructions provided. All billing in addition to ordering information will certainly be provided from the click associated with a button.
As usually, we strongly advise that all orders be paid with regard to in full before shipping or delivery associated with products. Any modifications to shipping or even delivery policies will probably be clearly indicated upon receipt of transaction. In the occasion of a defect in any item, please contact all of us right away for a return or replacement. As long since your satisfaction will be our number one priority, we will work with you to definitely make positive that you possess the best electric products available.